FAQ

We have put together a list of question and our response to your questions.


  • Choosing us simply means choosing a design firm that cares - a firm that values loyalty and trust and has a caring attitude about its clients and its business dealings. We have put together many sites and webpages over the years, and those sites have set out what they were designed to do. Creating websites is a great challenge for us, and we love that challenge. We always aim to do our best to get your site up and running as quickly as possible, and we pride ourselves on our accomplishments.

  • We specialize in HTML5, CSS3 and JQuery, but are very experienced with Java, Android, ASP.Net,C#, JavaScript, MYSQL, XML, PHP, and others. Although it's unlikely, if there's something we can't do, we can reach out to our network of partners for additional services (at no additional cost to you).

  • The time scale depend on many factors, such as the number of projects we currently handling, do we need to keep reviewing and altering page designs, and other factors that may crop up. Generally speaking, if the client has a clear idea of what they want, and we receive the necessary additional images and information from them, that they would like to appear on their site, we can probably turn it around in two to four weeks. Sometimes however, a site may be more complex, and it might take longer, but generally speaking the basics website can be done within 30 days.

  • Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.

  • In the most cases, there is no need for you to do this. Most of the work (especially if we are designing sites for people who are not local to us) is undertaken by means of email communications, perhaps phone calls, or even using Skype or our online chat platform. Yes we have been visited by clients, or visited them, and held discussions face-to-face, but this is not a necessity, unless of course you want to pay for our travelling costs in which case we would gratefully accept.

  • For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.


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